SHIPPING & RETURNS

SHIPPING POLICY

Goods will be dispatched on payment received.

 We dispatch orders same day or next day. If you haven’t received your order within 2-3 days (ad 1-2 days for RD addresses) please contact us immediately.

All shipping is included.

Shipping address must be a delivery address not a PO Box as we will ship by courier.

Shipping is to New Zealand addresses only.

Delivery Times: 2-3 days, up to 7 for RD addresses.

Merlot watches cows go up the road

Merlot watching the cows go by.
PHOTO: Cathy Dee

RETURN & EXCHANGE POLICY

Should your order either not arrive, or arrive damaged, please contact us by e-mail immediately info@calmhealthyhorses.com so we can contact the courier company and replace product at our discretion.


Refunds will only be given on unopened product returned in original condition accompanied by proof of purchase (Your receipt). No cash refunds.